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Could Smart Home Equipment Servicing Be Your Next Goldmine?

New research shows demand for smart home “repair” service is expected to grow 11% per year, emphasizing the importance of offering ongoing service agreements for RMR. A new global study confirms what Google and others have already determined … that professional equipment service will be a driving factor for the smart home market going forward. […]

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Should Commercial and Residential Integrators Partner Up?

With commercial and residential integrators’ non-overlapping knowledge sets, the time is right for an integrator partner to help clients. Has the time come for commercial and residential integrator partner relationships? In these interesting times, with our living and working landscapes changing every day, it just might be! With so much crossover happening, it does seem like a […]

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Expanding the Value of Smart Access Devices

The smart residence starts at the front door. Smart door locks, smart access control systems, networked cameras, video doorbells, smart garage door openers, parking access solutions, and other IoT devices represent a new generation of access control and monitoring solutions. Parks Associates’ new whitepaper “Smart Locks and Access Control Supply Chain: Scaling Innovation,” developed in partnership […]

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Creative Technology Brings Us Together

What was the first event to which you went after lockdown? Mine was the Van Gogh Alive exhibition. I was a little conflicted at first. I hadn’t been around more than 10 people at a time in about a year. I hadn’t been to any venues (apart from the grocery store). And yet, I brought […]

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How Do Consumers Research Smart Home Gear?

Smart home buyers research product information from an average of more than two different types of sources before making a purchase decision, and the No. 1 source for researching a smart home product is the manufacturer’s website, followed by the website of the online retailer or integrator, and then in-person shopping. Those are the results […]

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Embracing ‘The Road Not Taken’

It would be accurate to say that Frank McCann, founder of Edison, N.J.-based McCann Systems, is a bit of a contrarian when it comes to groupthink. The design-build integration company, which boasts more than a half-dozen offices around the country and a team of 150-plus, isn’t content to follow the crowd. For one, McCann and other […]

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