Category: News

*Originally published on Commercialintegrator.com Johnson Controls Smart Ready panel discussion highlights the aspects of every project that help installers establish long-term relationships. If you’re not going to believe me, if you’re not going to listen to industry experts and if you’re not going to make your way to the annual NSCA Pivot to Profit event later this month, maybe […]

*Originally published on SecuritySales.com 2020 “Best of the Best” winners address critical challenges brought upon the security industry by COVID-19 and how they are dealing with them. Since I entered the industry 20+ years ago the leading challenge cited by installing security dealers, integrators and monitoring providers has almost universally been recruiting talent. That deficit […]

*Originally published on CEPro.com The ability to remotely diagnose and troubleshoot systems is more crucial than ever; here are tips to get the most – including recurring monthly revenue – from your install. Whether you’re a technology professional focused on residential installations or dealing with light commercial applications like houses of worship, restaurants, and bars, […]

*Originally published on CommercialIntegrator.com These insights from integration firm leaders will help you manage your team of AV technicians in a time when good management is more critical than ever. We’ve already said this a few times in the last several months, but now is the time for AV integration company leaders to really step […]

*Originally published on CEPro.com Crestron adapts its long-running internship program in 2020 to host 74 college scholars in engineering, computer science and other fields. With its manicured green lawns and vine-covered brick walls, the suburban landscape of Rockleigh, N.J., has a true Ivy-League-campus feel. The idyllic surroundings are certainly apropos as the backdrop for Crestron […]

*Originally published on SecuritySales.com SSI talks with maintenance and service specialists who explain coverage agreements, pricing, execution and more. A strong and steady stream of recurring monthly revenue (RMR) is the lifeblood of a good many successful installing security contractor businesses. Maintenance and service (M&S) agreements can catalyze increased RMR, while allowing today’s security dealers and […]

*Originally published on CommercialIntegrator.com Patience, empathy, trust and selling technology that will help address COVID-19 concerns will bring your integration firm much-needed revenue. The coronavirus pandemic is hurting all of your clients, which means it’s also hurting you. Parts of the world and U.S. are faring better than others, leading to some areas reopening once […]

*Originally published on CommercialIntegrator.com Alan Brawn outlines what he believes is the REAL “new normal” (and why working from home isn’t as much a part of it as so many people seem to think it is”). Cardinal Timothy Dolan of New York City opens a recent public service announcement on the effects of the pandemic […]

*Originally published on CEPro.com Curbside pickup, virtual trainings, extended terms and online ordering gain priority amid lockdowns, and some suppliers have even provided PPE for dealers. During the COVID-19 pandemic, integrators across the globe are turning to their trusted distribution partners for support — and distributors are responding. Extended terms, curbside pickup, virtual training, online ordering, […]

*Originally published on SecuritySales.com Every high potential sales performer has individual motivators, experiences and development needs to reach greater sales competency and performance. OK owners and senior managers, we left off last month discussing delivery of clarity when communicating sales expectations, gaining commitment (from sales leadership and the team), defining the “what” with your vision and leaving […]