The key to residential access control it turns out may not involve a key at all. Find out how intelligence at the door is an all-around smart option. Residential door locks have undergone a metamorphosis the past few years. Keypads, wireless technology, biometrics, networked connectivity, integration capabilities and more are placing more intelligence and user […]
A Property Manager View on Smart Homes and MDUs
The ability to attract and retain residents are among the leading benefits prompting smart home device adoption by property managers. The role of broadband for consumers continues to be important. Social distancing during the COVID-19 pandemic has increased consumer dependence on reliable connectivity and high-speed access. It is the foundation for access to and quality of […]
4 Lessons Integrators Must Learn to Improve at Cold Calling Potential Customers
By focusing on what benefits integrators have to offer to customers, integrators can continually improve on their cold calling skills and eventually earn more projects as a result. Recently, I had the pleasure of enjoying lunch with a former employee and good friend of mine. We reflected on a time when we were trying to […]
Understanding the Network and Needs of IT
As the IT department becomes the point of contact for integrators, understanding their needs and how they view tech will lead to success. Once upon a time an AV integrator didn’t need to know anything about networking in order to do their jobs. AV systems were isolated from the network and the IT department cared […]
4 Tips to Beat Back COVID-19 Supply Chain Troubles
By altering holdback percentages and accommodating price increases within a contract, integrators can mitigate some supply chain issues. “Give us the tools and we’ll finish the job.” That famous statement made by British Prime Minister Winston Churchill during a radio broadcast in early 1941 was directed at U.S. President Franklin D. Roosevelt. Churchill was publicly […]
Calculating the Cost of Employee Turnover
The costs of losing employees are understood in the abstract; the author’s hope is to educate about the real costs and possibly ways to avoid them. Suffice it to say, the pro A/V integration industry has been, and continues to be, interesting place to work in, study and write about. What commands our attention is the never-ending […]
11 Ways Security Dealers Can Win Over Law Enforcement
There are myriad opportunities for local electronic security dealers to play a role in developing stronger relationships with law enforcement leaders. Recent turmoil is taking its toll on an audience that is critically important to the electronic security industry. “Serving as a chief of police has always been an incredibly difficult role,” says Ron Holifield […]
How VoIP Phone Systems Can Help Integrators Make a Positive Impression
Switching from traditional phone landlines to VoIP can help integrators run their offices more efficiently for a myriad of reasons. Security sales and technical professionals today face numerous challenges: a global pandemic, the affects it has had on the economy, especially on businesses, and how consumers are still spending more time at home living and […]
How to Attract, Hire & Retain Talent (Part 2)
*Originally published on SecuritySales.com Employee empowerment based on training, tools and progressively more responsibility for business outcomes will go a long way in helping you attract and retain top talent. We left off last month with suggestions to attract and retain talent in a time when “poachers” are reaching in for your best talent. Your managers are […]
Social Media Posts: Try Out These 12 Tips
*Originally published on CommercialIntegrator.com Advice from Twitter and LinkedIn on how your integration company can make the most of its time on social media. A year ago, Borrell Associates — a firm that tracks and trends how small and midsize businesses spend advertising and marketing dollars — conducted a study of more than 200 businesses. […]