*Originally published on SecuritySales.com Go inside the selling process experienced by Doug Wilson, a former Minneapolis alarm dealer who decided it was time to exit the industry. Some days I feel my life is like a country-western song. Happy and sad. Contemplative and nonthinking. Satisfied and dissatisfied. All could be used to describe aspects of […]

*Originally published on CommercialIntegrator.com Small businesses in AV may feel like they have an uphill climb when it comes to recruiting, but there are a few things you can do attract top talent away from the big guys. Finding talent in the AV industry has historically been challenging, but that has been made even harder over […]

*Originally published on CEPro.com Privacy concerns aside, voice control is set to become the most important change to user interface design since the touchscreen revolution. I was inspired by a recent Twitter conversation to write this article stating what I consider a fairly obvious fact, but clearly not everyone agrees. So let’s talk about why I believe […]

*Originally published on CommercialIntegrator.com Sneak Attack: Here’s how these high-profile companies are stealthily impacting your integration business. It may seem odd to write about how Wayfair, Amazon, Google, and Uber are influencing integration businesses, but major legislative changes are happening because of their impact on the current business climate.    Heading into the post-COVID-19 recovery phase, […]

*Originally published on CommercialIntegrator.com The vulnerability is in the ThroughTek Kalay network, a protocol implemented as an SDK built into software and networked IoT devices. A newly discovered vulnerability that could affect 83 million IoT devices could allow an attacker to listen to live audio, watch real-time video data and compromise device credentials for further […]

*Originally published on CommercialIntegrator.com COVID’s impact on retail real estate is putting a larger emphasis on the monetization of storefronts, with AV technology leading the way. Digital signage as a way to activate a storefront window has been a core use case of the technology for a number of years, and the COVID-19 pandemic may […]

*Originally published on SecuritySales.com You may think a few accounts is OK, but do you really want to contract with hundreds or more of accounts in a state where you’re not licensed? A question comes up when an alarm client in one state wants to do installation, service or monitoring for a subscriber with multiple […]

*Originally published on CEPro.com The Home Technology Association (HTA)—the consumer-facing resource for qualified and professional home technology integrators, has announced that Gretchen Gilbertson, CEO and Co-founder of Séura, has been added to its Board of Advisors. “It’s an honor to join the Home Technology Association Board of Advisors and to serve alongside many talented industry […]

*Originally published on SecuritySales.com Following a proven process will deliver stronger team building, communication and new thinking to address the realities of your business model in positive ways. We left off last month with some insights on how change impacts your organization, recruiting and managing existing talent to reach your organizational goals. Change is the only real constant in life. […]

*Originally published on CommercialIntegrator.com In our industry, we must understand experience and change the way we present solutions, because our customers have themselves changed. The idea of change and the need to adjust to it is nothing new. The quote originated with the ancient Greek philosopher Heraclitus who said that “the only constant in life […]