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Collaboration, Commitment & Community

There is no question that COVID-19 has presented our customers, the industries we serve and our company with extraordinary challenges. The world has changed and while uncertainty remains, we are hopeful and optimistic that Total Tech Summit in November will take place in person as planned. We are taking the time now to focus on […]

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Life in the New Normal: How to Support Your IT Infrastructure and Remote Workforce

*Originally published on ASG VP of product management Jeff Cherrington outlines three changes business leaders should make to help them move forward and be prepared for anything. While work-from-home policies are not a new concept for most organizations, the crushing scale of managing a completely remote workforce has put enterprises under immense strain. IT […]

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The New Age of the Workplace After COVID-19

Originally published on We’re currently engaged in the largest work-from-home experiment in history. It was thrust upon us, but I’m willing to wager the result will be positive. COVID-19 has changed everything forever. That’s not my opinion alone. In the past two months I have spoken with countless integrators, manufacturers, service providers, consultants – almost […]

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What Every Technology Service Agreement Should Include

*Originally published on The technology service agreement defines more of a relationship than most firms understand. Here are some best practices. Many MSPs have a love/hate relationship with technology service agreements, yet agreements are a very important piece of any business correlation. They help to define the relationship and how to handle conflicts should they arise. More […]

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How to Improve Your Talent Hiring Process

*Originally published on Teams that are trained to interview and work together can save your company hundreds of thousands of dollars. Business is risky. We as systems integrators get it. I have started two companies and worked in the Fortune 100 world in my two careers over the past 40+ years, as well as […]

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