November 10-12, 2025
Renaissance Orlando at SeaWorld | Orlando, FL

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November 10-12, 2025
Renaissance Orlando at SeaWorld | Orlando, FL

Q

The schedule is currently being finalized for Total Tech Summit!

Please note that the agenda at a glance below is subject to change.

Monday, November 10:  

12:00pm-6:00pm: Registration Open  

2:00pm-2:30pm: Guest & Sponsor Orientation  

2:30pm-3:00pm: Happy Half Hour  

3:00pm-4:30pm: Keynote Presentation: Change on Purpose with Steve Fredlund, sponsored by d-Tools 

4:30pm-6:30pm: 5th Annual Cornhole Cup Reception

Tuesday, November 11:  

7:30am-8:45am: CI Summit Networking Breakfast in Atrium  

7:30am-8:45am: CE Summit Breakfast Session:
Working with High-Net-worth Individuals, Luxury Homes and Securing $1M+ Projects.

Issues with ease of use, system complexity, and aesthetics threatens to give our industry a bad name with the most coveted and lucrative clients: the super-rich. One recent article in the Hollywood Reporter even mentioned a well-known maker of home automation systems by name and said smart home systems are falling out of favor with this clientele. This session will explore how integrators should approach these clients, the attention they need, and the dos and don’ts of designing, installing and servicing systems for them.

9:00am-12:00pm: Boardroom Presentations  

12:00pm-1:15pm: CI Summit Lunch & Session:
Labor Strategies for Integrators: Pricing Labor and Beyond

The most successful integration leaders understand that labor isn’t just about wages — it’s about the full picture. This panel will explore the importance of knowing your burdened labor rate — what it is, how to calculate it and why it matters when pricing projects. We’ll dive into strategies for optimizing labor across different regions, how to charge appropriately based on true internal costs, and the connection between labor pricing and operational philosophy. No, our panelists won’t be telling others how much to charge. Instead, you can expect practical insights on labor models, methodologies of pricing (e.g., for RFPs), how to determine your labor rates as per bill, and how to build a smart, sustainable approach to labor to support your business.

12:00pm-1:15pm: CE Summit Lunch & Networking in Atrium  

1:30pm-5:00pm: 1on1 Booths Open  

5:30pm-7:30pm: Reception  

Wednesday, November 12:  

7:30am-8:45am: CI Summit Breakfast & Session, Sponsored by BenQ

Deep Dive on Project Scopes: What Integrators Should and Shouldn’t Do

Integration companies have differing viewpoints when it comes to project scopes, including having highly variable levels of detail in these documents. This informative panel will examine and debate exactly how detailed project scopes “should” be, including a robust discussion of what to include and what not to include in your next project scope document. Panelists will dive into subcontracted labor and whether it’s wise to include numerous scope pages written for them; they’ll also consider software and programming, assessing how they fit into the conversation. And at a time when many integrators seek to protect their business by optimizing their terms and conditions (T&Cs), we’ll debate the wisdom of moving key information out of T&Cs and into your scopes.

7:30am-8:45am: CE Summit Networking Breakfast in Atrium  

9:00am-11:00am: Boardroom Presentations 

11:00am-1:30pm: 1-on-1 Booths Open  

1:30pm-2:15pm: CI Summit Lunch & Networking in Atrium  

1:30pm-2:15pm: CE Summit Lunch & Closing Session:
The Power of Humility, Candor, and Peer Learning in Integration

In today’s fast-evolving custom integration landscape, peer learning is one of the most powerful yet often underleveraged tools for professional growth. This session will explore how fostering a culture of humility and openness can accelerate knowledge sharing, improve problem-solving, and strengthen collaboration across the industry. Integrators will be encouraged to talk about their failures as much as their successes, which will hopefully open up dialogue for integrators to learn from one another. 

2:30pm: Dismissal & Breakdown